Accessibility

Statement as of: 07/09/2025

Company name and address:
Krüger Dirndl GmbH
Antoniusstraße 21
D-73249 Wernau
Germany

Domain: https://www.claireluise.com
Phone: +49 7153 34 84 024 (charges apply according to your phone contract)
Email: [email protected]

Scope of this statement
Krüger Dirndl GmbH strives to make its website/online shop accessible in accordance with the German Accessibility Strengthening Act (BFSG) and the requirements of EU Directive 2019/882 on the accessibility requirements for products and services.
The legal basis for accessibility requirements is the Accessibility Strengthening Act (BFSG) and the Ordinance on the Accessibility Strengthening Act (BFSGV).
Under legal requirements, certain websites and digital services must be made accessible. In this context, accessibility means that the services must be findable, accessible, and usable in such a way that people with disabilities can use them in the customary manner, without particular difficulty and, in principle, without external assistance.
This accessibility statement applies to the website https://www.claireluise.com

General description of the service
The online shop at https://www.claireluise.com is the digital sales offering of Krüger Dirndl GmbH. Through this shop, Krüger Dirndl GmbH offers customers the opportunity to order fashion products online and have them conveniently delivered to their homes. The service includes the provision of an accessible ordering platform, the presentation and description of the product range, access to customer service information, as well as functions for account management and payment processing.

Explanation of service implementation
The online shop at https://www.claireluise.com provides customers with digital access to the product range of Krüger Dirndl GmbH. The service includes user-friendly presentation of product information, selection and configuration of items (e.g., size, color, quantity), execution of the ordering process including shopping cart and checkout functionality, and provision of various payment methods. After a successful order, goods are shipped via a shipping service provider to the address provided by the customer. The online shop also offers the option to register and manage a customer account, view order history, and contact customer service. The entire service is provided digitally via a web browser.

Accessibility compliance status
This website is not fully compliant with the requirements of WCAG 2.1 Level AA, the annex of the European Accessibility Act (EAA), and the Accessibility Strengthening Act (BFSG).
It is acknowledged that certain areas of this website still require improvements. We are actively working to resolve these issues and welcome feedback to further improve our accessibility.

Information on the market surveillance authority
If you believe that our website or mobile application still does not fully meet the legal accessibility requirements, you can contact the responsible market surveillance authority.
The centralized market surveillance body of the federal states for the accessibility of products and services (MLBF) will commence operations as a new public-law institution on June 28, 2025, in Saxony-Anhalt, in the state capital Magdeburg.
You can contact the market surveillance body at the following address:

MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Telefon: (0391) 567 4530
E-Mail: [email protected]

Further information
The website was evaluated through a self-assessment using WAVE, ARC Toolkit, and HTML Validator.
Have you noticed any issues with accessible access to content in our online shop? If so, feel free to contact us:

Krüger Dirndl GmbH
E-Commerce
[email protected]
Antoniusstraße 21
73249 Wernau